For further information about any of the following course please contact us for a brochure.
Municipal Law & Traffic Enforcement
5 Single Days
over 5 Consecutive Weeks
Overview:
A basic course of General Topics relating to the duties of a Local Law Officer, Traffic Officer, Environmental Health Officer, Planning Officer, Ranger, and similar occupations, with the emphasis on practical application in the field.
Enhances staff performance by exposure to the best skills training available.
Provides motivation, confidence, and professionalism.
Better results, saves time and money.
Who Should Attend?
All Municipal Law Enforcement Staff, whether they be Traffic, Local Law,
Environmental Health , Ranger or other Officer or municipal employee and
others seeking employment in the profession.
Course Manual and Certificate issued.
Interview & Statement Taking
2 Separate Sessions of 4 hours,
1 or 2 weeks apart.
With Mid-Course Assignment.
Overview:
Professional guidance provides theoretical and practical instruction, skills acquisition, greater job understanding, competency and improved results.
Topics covered include Statements and their uses, Points of Proof, Statement making by Informants, Statement Taking from Witnesses, Statement of Interview with Suspects, the In-Court Role of Statements.
Who Should Attend?
All persons required to produce a Statement of facts, for presentation to a court or tribunal.
Course Manual and Certificate issued.
Investigation & Case Management
5 Consecutive Days
Overview: Australia’s Premier 5 day Investigation and Case Management course. Theoretical and Practical. Includes investigative processes, scene searching, interviewing techniques, rules of evidence, statutory powers, and interpersonal skills.
The Course exposes you to the best investigative techniques and practices. It will develop your skill, raise your performance level, produce better results and save time and money.
Who Should Attend?
The course is designed to cater for beginners and experienced investigators. Any person who wishes to learn, or further enhance their investigative skills, should attend.
Course Manual and Certificate issued.
Effective Witness
2 Consecutive Days
Overview: A course structured to create awareness of legal obligation, an understanding of what happens in Courts or Tribunals and how to prepare to be a witness. Promotes more accurate and effective recording of incidents and occurrences.
The effective witness course is designed to enhance the methodology of the client organisation.
To present the manner in which evidence should be gathered and statements prepared by Investigators for
delivery to a Court or Tibunal.
Who Should Attend?
Municipal employees and others responsible for invoking and maintaining Local Laws.
Course Manual and Certificate issued.
Court Procedure & Prosecutor
5 Consecutive Days
Overview: Success as an advocate requires commitment, knowledge and skill. Includes strategy, tactics, etiquette, legal research and preparation, presentation of evidence. Develops skills to enable operation in Magistrates Courts, Mention Court and other tribunals. Theoretical and
Practical.
Promotes confidence, Understanding of Court Procedure, Comprehension of the Rules of Evidence, Competency in Legal Research, Skilled in Report and Brief preparation, Builds Professionalism as a Prosecutor, Prosecute your own cases.
Who Should Attend?
Employees of Government and Semi-Government Departments and Municipal Councils.
Course Manual and Certificate issued.
Stress Management & Conflict Resolution
2 Separate Sessions of 4 hours.
1 to 2 weeks apart.
With Mid-course Assignment.
Overview: Professional guidance provides theoretical and practical instruction covering manner, attitude and intention of officers attending to customers in the workplace, at the counter or on the telephone.
Training include Stress Management, Conflict Resolution, Telephone Techniques, Inquiry Counter Techniques, Good Listener Techniques, Maintaining Good Customer Relations, Dealing with Difficult Customers, Individual role play.
Who Should Attend?
Employees of Corporations, Government Departments, and Local Government, in the occupations of Traffic, Local Law, Planning, Environmental Health, Administration, etc., who meet and deal with the public in the street, across the counter or on the telephone.
